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Archive for November, 2009

Social Media – is it the right strategy for your business?

Friday, November 20th, 2009

As suggested by Elizabeth Arritt, Director of Marketing for the National Board of Teaching Standards (US), although the social media platforms that are appropriate for your business will vary depending on your industry, relying on just one won’t get the results!

Here are a few tips on how to select the appropriate activity for your business’ integrated social media strategy:

* Make sure you are where your target market is, to maximise the impact and effectiveness of your message.

* Try to avoid a baptism of fire. It is best to first observe and understand each social media platform so that you can establish the etiquette or unwritten rules, before you participate.

* Make it easier for yourself – there are now many ‘apps’ out there that can assist you in linking your social media accounts – if you update one, the others are automatically updated. However, it is important to remember not to get caught up in ‘blasting’ out the same updates, across all the mediums, all of the time.

* Make sure that your target markets know where to find you. To achieve this you can link to your business’ social media profiles on a new page on the company’s website or to its existing ‘contact’ page, on email signatures, in your corporate or eNewsletter and on your blog. You could also mention your Facebook account on your Twitter profile and vice versa.

The Great Debate: Murdoch Vs. Google

Friday, November 13th, 2009

As reported by Mumbrella there has been quite a buzz online this week surrounding insights that came out of Rupert Murdoch’s recent interview on Sky News. Murdoch stated that once News Corp’s websites transition to a paid model (where consumers must pay to access news articles) it would  de-list its websites from Google.

Think of the amount of hits that News Corp’s websites receive from Google each day! Internet suicide some would say?!

But herein lies Murdoch’s point. Its websites may receive staggering numbers of hits from the search engine but what type of quality of traffic is it driving? Will it encourage loyalty to its many printed publications when similar if not the same articles are available free online? And does the revenue received for online advertising make its websites profitable? Murdoch suggests definitely not.

In Murdoch’s logic, a low level of engagement with one-time readers drawn in by an eye-grabbing headline on Google does not encourage loyalty or increase engagement, which are two factors that can affect the pricing structure of online advertising.

Mashable
claims that the interview illustrates how Murdoch is out of touch with how news and information is now disseminated. The article also outlines that it is possible to have paid news content partly accessible to search engines, enticing web users to pay to read the rest of the story.

Digital commentator, Jason Calacanis suggested that de-listing from Google creates opportunities for other search engines such as Bing to gain a competitive advantage, offering News Corp 50% more revenue then they are currently getting from Google search referrals in order to be exclusively indexed on Bing.

So who is right and where is the future of online news headed? If you have an opinion, leave a comment and let us know what you think.

Twitter tips for your business

Friday, November 6th, 2009

The CME Group has successfully created an online community through its Twitter account, attracting nearly 800,000 followers.

So how did they do it?
According to Andy Sernovitz there are three top tips from CME Group’s Director of Corporate Communications Allan Schoenberg.

* Don’t be so self centred – It is best to limit tweets about your business to 30%, using the other 70% for industry information and interaction.

* One of the keys to the CME group’s success was being where its customers are. It knew that their customers were active users which made it worthwhile investing in.

* As well as sharing links to interesting content, CME group has become actively involved in conversation, engaging with its followers and conducting weekly live interviews with influential leaders in the marketplace.